About Us
Our Vision
Our journey began with a vision to make a meaningful difference in the lives of individuals facing unique challenges. Our company was founded with a deep sense of purpose and a commitment to providing compassionate support to those who need it the most.
The inspiration behind the creation of Responsive Support Solutions stemmed from recognising the gaps in existing support services for individuals with diverse needs. Witnessing the need for more personalised and empowering assistance, we set out to establish a company that would redefine the standards of care and support.
We believe in fostering a community that values diversity and inclusivity, where every person has the opportunity to thrive regardless of the challenges they may face.
At Responsive Support Solutions, we are not just a service provider; we are a partner in the journey towards a more inclusive and supportive society. Join us as we continue to evolve and innovate, diven by the belief that everyone deserves the change to live their best life.
Our Directors
Sarah Klaebe
Bringing more than two decades of extensive experience to the table, Sarah is a seasoned professional in the disability industry. With a keen understanding of the pivotal role a well-constructed team plays in the realm of support services, Sarah is dedicated to assembling the right teams tailored to meet the unique needs of individuals.
Sarah's commitment goes beyond just assembling teams; she is passionate about mentoring and nurturing her staff to unlock their full potential. Her goal is to empower support workers under her guidance, fostering an environment where they can thrive and become the best versions of themselves.
Having witnessed firsthand the impact of a dedicated and skilled support team, Sarah is driven by a genuine desire to ensure that every individual receives the high-quality care they deserve. Her years of experience have instilled in her a deep appreciation for the transformative potential of a well-supported and motivated team.
For inquiries or discussions about the right support team for your needs, feel free to reach out to Sarah directly at 0493237934 or through email at sarah@responsive.net.au. She welcomes the opportunity to connect and explore how her wealth of experience can contribute to optimizing support services for you or your loved ones.
Sarah's commitment goes beyond just assembling teams; she is passionate about mentoring and nurturing her staff to unlock their full potential. Her goal is to empower support workers under her guidance, fostering an environment where they can thrive and become the best versions of themselves.
Having witnessed firsthand the impact of a dedicated and skilled support team, Sarah is driven by a genuine desire to ensure that every individual receives the high-quality care they deserve. Her years of experience have instilled in her a deep appreciation for the transformative potential of a well-supported and motivated team.
For inquiries or discussions about the right support team for your needs, feel free to reach out to Sarah directly at 0493237934 or through email at sarah@responsive.net.au. She welcomes the opportunity to connect and explore how her wealth of experience can contribute to optimizing support services for you or your loved ones.
Sally Stevens
With over two decades of dedicated experience in the disability industry, Sally brings a wealth of expertise garnered from a diverse array of roles, spanning from direct support to managerial positions. Her extensive background has equipped her with a profound understanding of the unique needs and challenges individuals face in this field.
Throughout her career, Sally has remained steadfast in her commitment to ensuring that people receive the utmost quality support, emphasizing the importance of personalized care. Her passion is rooted in empowering individuals to access support at their preferred time and location, recognizing the significance of tailoring services to meet the specific requirements of each person.
Sally's journey in the disability industry is a testament to her unwavering dedication to fostering a more inclusive and supportive environment. As an advocate for quality care and individual empowerment, she strives to make a positive impact on the lives of those she serves.
For inquiries or to discuss your specific needs, feel free to contact Sally directly at 0493237934 or via email at sally@responsive.net.au. She welcomes the opportunity to connect with you and explore how her wealth of experience can contribute to enhancing the quality of support you or your loved ones receive.
Throughout her career, Sally has remained steadfast in her commitment to ensuring that people receive the utmost quality support, emphasizing the importance of personalized care. Her passion is rooted in empowering individuals to access support at their preferred time and location, recognizing the significance of tailoring services to meet the specific requirements of each person.
Sally's journey in the disability industry is a testament to her unwavering dedication to fostering a more inclusive and supportive environment. As an advocate for quality care and individual empowerment, she strives to make a positive impact on the lives of those she serves.
For inquiries or to discuss your specific needs, feel free to contact Sally directly at 0493237934 or via email at sally@responsive.net.au. She welcomes the opportunity to connect with you and explore how her wealth of experience can contribute to enhancing the quality of support you or your loved ones receive.
Our Townsville Team
Stacey Law
Client Service Officer
Allow me to introduce you to Stacey, our dedicated Client Service Officer here at Responsive Support Solutions. Stacey’s journey with us began in a hands-on role as a Disability Support Worker, where she provided invaluable support to individuals. After gaining considerable experience in this capacity, she transitioned into the office environment as a Client Service Officer, where she continues to make a meaningful impact.
Stacey brings a unique perspective to her role, drawing on her own personal lived experience with disability. This gives her a deep understanding of the challenges individuals may face, which fuels her unwavering passion for empowering others. She is committed to helping individuals achieve greater independence and works tirelessly to inspire strength, motivation, and happiness in the lives of those she supports. Stacey is genuinely excited about being a part of each person’s journey, helping them reach their goals and fulfilling their aspirations.
If you have any enquiries related to Townsville, Stacey is your go-to person! Feel free to give her a call at 1800 434 198 or reach out via email at stacey@responsive.net.au. She looks forward to assisting you and providing the support you need.
Stacey brings a unique perspective to her role, drawing on her own personal lived experience with disability. This gives her a deep understanding of the challenges individuals may face, which fuels her unwavering passion for empowering others. She is committed to helping individuals achieve greater independence and works tirelessly to inspire strength, motivation, and happiness in the lives of those she supports. Stacey is genuinely excited about being a part of each person’s journey, helping them reach their goals and fulfilling their aspirations.
If you have any enquiries related to Townsville, Stacey is your go-to person! Feel free to give her a call at 1800 434 198 or reach out via email at stacey@responsive.net.au. She looks forward to assisting you and providing the support you need.
Kaitlyn Boyce
Client Services and Administrative Officer
Meet Kaitie, our Client Services and Administration Officer at Responsive Support Solutions. Drawing from her prior experience as a Support Worker, Kaitie possesses a unique understanding of what constitutes excellent support.
With a keen eye for detail and a commitment to efficiency, Kaitie is a rostering extraordinaire. Her primary focus is on crafting meticulous schedules that guarantee your preferred staff are available to support you precisely when and where you need assistance. Through her expertise, she strives to create a seamless and responsive support system that caters to the unique needs and preferences of each individual.
For any inquiries regarding scheduling, administrative matters, or to discuss your support preferences, don't hesitate to reach out to Kaitie directly at 1800 434 198 or via email at kaitlyn@responsive.net.au. She is dedicated to ensuring that the support you receive aligns perfectly with your requirements, making your experience with Responsive Support Solutions as personalized and effective as possible.
With a keen eye for detail and a commitment to efficiency, Kaitie is a rostering extraordinaire. Her primary focus is on crafting meticulous schedules that guarantee your preferred staff are available to support you precisely when and where you need assistance. Through her expertise, she strives to create a seamless and responsive support system that caters to the unique needs and preferences of each individual.
For any inquiries regarding scheduling, administrative matters, or to discuss your support preferences, don't hesitate to reach out to Kaitie directly at 1800 434 198 or via email at kaitlyn@responsive.net.au. She is dedicated to ensuring that the support you receive aligns perfectly with your requirements, making your experience with Responsive Support Solutions as personalized and effective as possible.
Our South East QLD Team
Sarah Charles
Client Service Officer
With a career that began in outside school hours care, Sarah developed a strong foundation in nurturing young minds and creating a safe, supportive environment for children. This role taught her the importance of structure, communication and building trust - skills that became invaluable when she transitioned to her role at Responsive Support Solutions as a Disability Support Worker. As a Support Worker, Sarah worked closely with individuals and families offering personalized support and resources to meeting their goals.
Now as Sarah steps into the role of Client Service Officer, she brings the lessons learned in her previous roles and aims to improve lives on a larger scale with individualized support to make a lasting impact on the community, fostering inclusive long term solutions that benefit everyone she works with.
If you have any SEQLD related questions, please give Sarah a call on 1800 434 198 or email sarahc@responsive.net.au
Matthew Street
Client Service Officer
With 7 years of experience as a Support Worker, Matt has consistently demonstrated a passion for helping and supporting others. Matt has developed strong interpersonal and problem solving skills, making a positive impact on the lives of those they work with. Matt's dedication to personal and professional growth led him to successfully pursue both a Diploma and Bachelor's degree in Counselling, further enhancing Matt's ability to provide empathetic, effective support to people facing various challenges.
Outside of work Matt enjoys playing poker and spending time building and painting miniatures. With a lifelong passion for video games, Matt has been immersed in the gaming world since a very young age, making him a self-identified "nerd" at heart.
If you have any SEQLD related questions, please give Matt a call on 1800 434 198 or email matt@responsive.net.au
Our Administration Team
Sabrina Connor
Rostering Officer
Meet Sabrina our Rostering Officer. With a solid background in both rostering and customer service, Sabrina brings a unique skill set that emphasizes the importance of empathy and compassion with every interaction. Sabrina understands the significance of building strong, trusting relationships with staff, clients and all stakeholders. This connection helps people feel at ease and know that they are in capable hands.
Sabrina's experience in customer service has taught her to approach every situation with a mindset focused on helping every customer feel valued and heard.
Sabrina gives 150% to everything she does striving to help others and make a meaningful difference.
If you have any enquiries related to rostering or administrative matters, please contact Sabrina on 1800 434 198 or email at roster@responsive.net.au
Sabrina is located in our Ipswich office.
Tahleisha Wogandt
Administration Officer
Meet Tahleisha, our dedicated Administration Officer at Responsive Support Solutions. With a rich background in both Youth Work and Administration, Tahleisha brings a wealth of experience to our team. Her previous roles in direct support have given her a deep appreciation for the positive impact that exceptional support can have on individuals’ lives. This firsthand insight fuels her commitment to recruiting high-quality Support Workers who are passionate about helping clients achieve their goals.
In her current role, Tahleisha wears many hats. Beyond spearheading our recruitment efforts, she plays a crucial role in rostering, managing administrative tasks, and ensuring compliance with industry standards. Her multifaceted expertise ensures that our operations run smoothly and that we continue to provide top-notch support to our clients.
If you have any enquiries related to recruitment or administrative matters, feel free to contact Tahleisha directly at 1800 434 198 or via email at hr@responsive.net.au. Tahleisha is located in our Ipswich office.
In her current role, Tahleisha wears many hats. Beyond spearheading our recruitment efforts, she plays a crucial role in rostering, managing administrative tasks, and ensuring compliance with industry standards. Her multifaceted expertise ensures that our operations run smoothly and that we continue to provide top-notch support to our clients.
If you have any enquiries related to recruitment or administrative matters, feel free to contact Tahleisha directly at 1800 434 198 or via email at hr@responsive.net.au. Tahleisha is located in our Ipswich office.